Privacy Policy

California Roof Pros

Effective Date: July 13, 2026
Last Updated: July 13, 2026

California Roof Pros (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://caroopros.com (the “Site”), contact us, or communicate with us by phone, text message (SMS), or email.

By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Name
  • Phone number
  • Email address
  • Mailing/property address
  • Details about your roofing project or service request
  • Any other information you choose to submit through our contact forms, quote requests, or phone/text conversations

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited and time spent on the Site
  • Referring website or source
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and inquiries
  • Schedule estimates, inspections, and roofing services
  • Communicate with you about your project, appointments, and account
  • Send you appointment reminders, service updates, and requested information via phone call, text message (SMS), or email
  • Process payments and maintain business records

3. SMS/Text Messaging Consent and Data Privacy

If you provide your mobile phone number and opt in to receive text messages from California Roof Pros (for example, appointment reminders, quote follow-ups, or service updates), the following applies:

  • No sharing for marketing purposes. Text messaging opt-in data and mobile phone numbers are never shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
  • Message frequency may vary based on your interactions with us.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • Opt-out: You may opt out of text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt in again.
  • Help: Reply HELP to any message for assistance, or contact us at (925)-412-4578 or contact@caroofco.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Your consent to receive text messages is not a condition of purchasing any goods or services from us.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who perform services on our behalf (e.g., scheduling software, payment processors, our SMS/calling platform provider (AirCall), CRM tools) and who are contractually obligated to protect your information.
  • Subcontractors or crews as needed to fulfill your roofing service request.
  • Legal and regulatory authorities, when required by law, subpoena, or to protect our legal rights.
  • Business transfers, in the event of a merger, acquisition, or sale of company assets.

Mobile opt-in information and consent for text messaging is never shared with third parties for their own marketing purposes.